Senior Product Service Engineer
Caterpillar
About this role
A Product Support Engineer at Caterpillar Inc. provides technical support for Mining Technology customers and dealers, resolving hardware and software issues through troubleshooting and corrective actions. The role involves 24/7 incident management, collaboration with engineering teams, and field support for new product introductions.
Skills
Qualifications
About Caterpillar
caterpillar.comCaterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial turbines and diesel-electric locomotives.
Recent company news
Caterpillar Inc. $CAT Shares Sold by Connor Clark & Lunn Investment Management Ltd.
6 hours ago
Vanguard Group Inc's Strategic Acquisition of Caterpillar Inc Sh
13 hours ago
Oppenheimer Raises PT on Caterpillar Inc. (CAT) to $817 From $729 – Here’s Why
2 days ago
Atlas Energy Solutions Enters Agreement with Caterpillar Inc. to Secure Power Generation Assets Through 2029 to Support Private Grid Development Pipeline
2 days ago
Caterpillar in South Africa
Sep 15, 2025
About Caterpillar
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Caterpillar.
Salary
$128k – $193k
per year
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