Senior Product Support Specialist
Zenoti(12 days ago)
About this role
Zenoti is a cloud-based software platform catering to the beauty and wellness industry, providing tools for appointment bookings, POS, CRM, and inventory management. The company supports a large global client base in over 50 countries, emphasizing innovation and growth. They are looking for support professionals to assist customers in using their platform effectively.
Required Skills
- Customer Support
- Web Applications
- Troubleshooting
- Data Analysis
- Communication
- Problem Solving
- Product Feedback
- Technical Support
- Enterprise Applications
About Zenoti
zenoti.comZenoti is a cloud-based software platform that streamlines operations for spas, salons, medi-spas, and fitness/wellness chains. It provides appointment scheduling and online booking, point-of-sale and payments, inventory and staff management, CRM and marketing automation, loyalty and gift-card capabilities, and enterprise analytics and reporting. Designed for multi-location and franchise businesses, Zenoti offers mobile apps and integrations to centralize operations, improve guest experience, and drive revenue growth. The platform emphasizes industry-specific workflows, scalability, and tools for large brands and franchise networks.
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