Support Engineer
NICE(29 days ago)
About this role
The Technical Support Engineer at NiCE provides technical assistance for SaaS and cloud-hosted applications, ensuring seamless customer experiences across multiple systems. The role involves diagnosing and resolving technical issues, contributing to the knowledge base, and coordinating with internal teams to maintain system stability. The position reports to a Tech Manager and supports global customers, particularly within contact center and digital CRM/telephony environments.
Required Skills
- Cloud Applications
- Application Support
- Network Inspection
- CRM Platforms
- Telephony
- Databases
- UNIX Administration
- Linux Administration
- Windows Administration
- MongoDB
+14 more
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at NICE
Similar Jobs
Senior Technical Support Specialist - Level 2
Onapsis(18 days ago)
Technical Support Engineer
Five9(1 month ago)
IT Help Desk Technician
McLane Intelligent Solutions(1 year ago)
Developer Support Engineer
LiveKit(1 month ago)
Technical Support Engineer - Data Streaming and Governance
Confluent(1 month ago)
Voice Support Engineer
Assort Health(1 month ago)