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Senior Professional Services Implementation Engineer, AI, CX at NICE - ApplyBlast

Senior Professional Services Implementation Engineer, AI, CX

NICE

8 months ago

3.8 on Glassdoor

United States

Hybrid

Full Time

Senior

0 applicants

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About this role

NiCE is seeking a Professional Services Implementation Engineer, AI, to deliver AI-driven solutions within the NICE CXone platform, focusing on conversational design and technical implementation to develop engaging AI agents such as chatbots and voicebots. The role involves working directly with customers, leading complex deployments, and supporting integrations.

Skills

About NICE

nice.com

Headquarters

Hoboken, New Jersey, United States

Company Size

5001-10000 employees

Founded

1986

View Profile

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.