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Senior Program Manager, Disaster Recovery at Twilio - ApplyBlast

Senior Program Manager, Disaster Recovery

Twilio

3 months ago

3.9 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

This role leads the enterprise disaster recovery program, focusing on developing, implementing, and managing governance to ensure product and IT systems' resilience and timely recovery. The position involves coordinating technical tests, benchmarking against recovery objectives, and serving as the technical authority during live disruptions. It requires strong communication skills to translate technical risks into actionable metrics for senior leadership.

Responsibilities

Lead disaster recovery program governance and annual plan development
Integrate vulnerabilities and exercise gaps into risk frameworks to drive down operational risk
Serve as technical disaster recovery authority during active live disruptions

Skills

Qualifications

Certified Business Continuity Professional (CBCP)

About Twilio

twilio.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2008

View Profile

Twilio is a cloud communications and Customer Engagement Platform that provides developer-friendly APIs and AI-enabled tools for building messaging and voice experiences. Its services let businesses send SMS and WhatsApp, run programmable voice, manage email, and orchestrate omnichannel customer workflows and contact center interactions. Companies choose Twilio for its scalable global infrastructure, rich data and AI integrations, and comprehensive developer tooling that accelerates communication-led applications.