Senior QA Engineer

Unwrap

3 months ago

Santa Barbara, CA

Onsite

Full Time

Senior

0 applicants

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About this role

A Senior QA Engineer at Unwrap.ai is responsible for leading quality assurance initiatives across the full technology stack, which includes frontend development with React, a backend built on GraphQL/Node, and data pipelines. The role involves architecting and implementing comprehensive testing strategies, managing automated test suites, and fostering a quality-first culture through mentorship and collaboration with cross-functional teams. Key responsibilities also include defining quality metrics, engaging with customers to address complex issues, and ensuring that major customer-facing features are released with high confidence.

Skills

About Unwrap

www.unwrap.ai

Unwrap is an AI-powered customer intelligence platform designed to deliver actionable insights from customer feedback, enabling businesses to better understand their audience. The platform automates the analysis and categorization of customer interactions, allowing teams to prioritize issues and make informed decisions without manual data processing. With features like proactive alerts, intuitive dashboards, and personalized support, Unwrap helps organizations connect with the voice of the customer efficiently, fostering a customer-centric approach to product development and service delivery.