Unwrap
A Senior QA Engineer at Unwrap.ai is responsible for leading quality assurance initiatives across the full technology stack, which includes frontend development with React, a backend built on GraphQL/Node, and data pipelines. The role involves architecting and implementing comprehensive testing strategies, managing automated test suites, and fostering a quality-first culture through mentorship and collaboration with cross-functional teams. Key responsibilities also include defining quality metrics, engaging with customers to address complex issues, and ensuring that major customer-facing features are released with high confidence.
Headquarters
Santa Barbara, California, United States
Company Size
11-50 employees
Founded
2022
Unwrap is an AI-powered customer intelligence platform designed to deliver actionable insights from customer feedback, enabling businesses to better understand their audience. The platform automates the analysis and categorization of customer interactions, allowing teams to prioritize issues and make informed decisions without manual data processing. With features like proactive alerts, intuitive dashboards, and personalized support, Unwrap helps organizations connect with the voice of the customer efficiently, fostering a customer-centric approach to product development and service delivery.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Unwrap.
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