AI Product Manager

Unwrap

2 months ago

Santa Barbara, CA

Onsite

Full Time

Senior

8 applicants

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About this role

The AI Product Manager at Unwrap is responsible for developing customer-facing technology that extracts actionable insights from extensive customer feedback for a range of high-profile clients. As the first product manager on the AI team, this role involves shaping the product vision, building strong relationships with customers to understand their needs, and collaboratively crafting metrics to evaluate the success of AI products. The position requires strong experience in product management and AI/ML concepts, along with hands-on capabilities to engage with stakeholders and drive product development.

Skills

About Unwrap

www.unwrap.ai

Unwrap is an AI-powered customer intelligence platform designed to deliver actionable insights from customer feedback, enabling businesses to better understand their audience. The platform automates the analysis and categorization of customer interactions, allowing teams to prioritize issues and make informed decisions without manual data processing. With features like proactive alerts, intuitive dashboards, and personalized support, Unwrap helps organizations connect with the voice of the customer efficiently, fostering a customer-centric approach to product development and service delivery.