Senior Regulatory and Advocate Complaint Specialist
OneMain Financial(1 month ago)
About this role
The Regulatory & Advocate Complaint Specialist responds in writing to customer concerns submitted via government agencies and third-party advocates, representing OneMain in communications with regulators, attorneys, and advocates. The role coordinates research across business functions and the Law Department to produce thorough responses that balance customer experience and business needs. It also maintains records of investigations and ensures compliance with company policies and applicable regulations.
Required Skills
- Written Communication
- Investigation
- Regulatory Correspondence
- Legal Coordination
- Case Management
- Compliance
- Multitasking
- Customer Care
Qualifications
- Associate Degree
- Bachelor Degree
About OneMain Financial
onemainfinancial.comSometimes unexpected costs occur, so trust OneMain to provide personal loans for home improvement, debt consolidation, car purchases, & more.
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