Senior Release Manager
NICE(13 days ago)
About this role
NiCE is seeking a strategic Senior Release Manager to oversee the enterprise-wide release strategy for their customer interaction management platform. The role involves leading complex SaaS releases, collaborating with multiple teams, and continuously improving release processes in a cloud-native, microservices environment.
Required Skills
- Release Management
- SaaS
- CI/CD
- Cloud
- Microservices
- Automation
- ITIL
- Stakeholder Management
- Risk Management
- DevOps
Qualifications
- Bachelor’s degree in Computer Science or related field
- 3+ years of enterprise SaaS release management experience
- Experience leading complex software releases
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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