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Senior Sales Engineer at Zendesk - ApplyBlast

Senior Sales Engineer

Zendesk

4 days ago

3.7 on Glassdoor

San Francisco, California, United States

Hybrid

Full Time

Senior

0 applicants

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About this role

The Senior Sales Engineer at Zendesk serves as a technical thought leader and trusted advisor, leading the charge in transforming how brands leverage the company's AI-powered Customer Experience and Employee Services platform. This role involves conducting technical discovery, architecting scalable AI-driven solutions, and driving technical strategy throughout the sales cycle to deliver measurable business results. The position requires close collaboration with Sales, Product, and Customer Success teams to align customer needs with Zendesk's innovative product roadmap.

Responsibilities

Lead technical and business discovery sessions to understand customer challenges
Architect AI-driven CX and ES solutions leveraging advanced AI/ML capabilities
Drive technical strategy through the sales cycle from qualification to pilot execution

Skills

About Zendesk

zendesk.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2007

View Profile

Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.