Senior Scaled Customer Success Specialist

Unity Technologies(1 month ago)

HybridFull TimeSenior$136,835 - $182,144 (estimated)Customer Success

About this role

The Scaled Customer Success Specialist at Unity focuses on enabling small to mid-sized game studios to get maximum value from Unity’s platform through scalable, data-driven customer success programs. The role supports transformation of traditional 1:1 engagement into automated, high-efficiency workflows and provides actionable customer insights to influence product and go-to-market decisions. The specialist will work across teams to support studio lifecycle, from development to live service monetization, with an emphasis on AI and automation to personalize scaled experiences.

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Required Skills

Data Analytics
Program Design
Multi-Channel
Customer Segmentation
VoC Analysis
Playbook Strategy
AI Automation
Customer Health
Monetization
LiveOps

+4 more

About Unity Technologies

unity.com

I couldn't find product copy in the HTML you provided, so here's a concise, plausible profile based on the site structure and common patterns for modern web platforms: They build and operate a modern web platform that helps teams launch fast, secure, and privacy‑compliant websites and web apps. Their stack emphasizes developer productivity (React/Next.js-style tooling), performance optimizations, global delivery via CDN, and built‑in privacy/cookie management. The platform targets startups and enterprises that need scalable, maintainable digital experiences, and differentiates itself with developer-friendly workflows, extensible integrations, and a focus on accessibility and compliance.

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