Senior Service Assurance Manager
Grab
About this role
The Grab Tech Operations team is looking for a Senior Service Assurance Manager to develop and lead strategies for incident management, quality, and operational excellence across engineering teams. The role involves working closely with support and infrastructure units to improve processes and drive continuous improvement in service delivery.
Skills
Qualifications
About Grab
grab.comGrab is Southeast Asia’s leading superapp, headquartered in Singapore, that connects consumers to on‑demand mobility, food delivery, parcel and grocery services. It also operates a digital payments and fintech arm (GrabPay) offering wallets, payments, lending, insurance and merchant solutions. Serving millions across the region, Grab bundles integrated rewards, logistics and enterprise services to be the everyday platform for transportation, deliveries and financial services. Founded in 2012, the company partners with drivers, merchants and businesses to scale local commerce and digital payments.
About Grab
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Grab.
Salary
$80k – $120k
per year
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