Senior Service Designer
IF Schadenversicherung(17 days ago)
About this role
An experienced Senior Service Designer is sought to lead service design initiatives within a private insurance business, focusing on delivering exceptional customer experiences and aligning services with business and technical requirements. The role involves strategic project leadership, stakeholder collaboration, and applying customer-centric design practices in an agile environment.
Required Skills
- Service Design
- Customer Research
- Journey Mapping
- Agile
- Facilitation
- Stakeholder Management
- Design Thinking
- User-Centered Design
- Project Leadership
- Research Methodologies
About IF Schadenversicherung
if-insurance.comIf's business area Industrial is specialized in providing insurance solutions and risk management solutions for large, international Nordic companies.
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