Senior Service Desk Manager
Bloom Energy(2 months ago)
About this role
The IT Senior Service Desk Manager at Bloom Energy will lead the service desk organization, providing operational leadership for IT service management and end-user support. The role reports to the Chief Security Officer and is based in San Jose, CA as a fully on-site position. It focuses on aligning service desk strategy with business goals and driving continuous improvement in IT service delivery.
Required Skills
- ITSM
- End User Support
- ITIL
- Incident Management
- Problem Management
- Active Directory
- Group Policy
- Microsoft 365
- Intune
- Jamf
+8 more
Qualifications
- Bachelor's Degree in IT or Computer Science
- Master's Degree in IT or Computer Science
- ITIL v4 Managing Professional
- ITIL v4 Expert
- PMP
- PRINCE2
About Bloom Energy
bloomenergy.comBloom Energy delivers clean, reliable, scalable onsite power to multiple industries, installed in as little as three months.
View more jobs at Bloom Energy →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Bloom Energy
Similar Jobs
Service Desk II
Ortho Clinical Diagnostics(1 month ago)
Help Desk Specialist - College of Medicine
Florida Atlantic University(1 month ago)
IT Service Desk Technician
Thales(1 month ago)
End User Computing Operations Engineer
Labcorp(5 days ago)
IT Support Specialist
CHAOS Industries(2 days ago)
Technology Support Manager
State of Wisconsin Investment Board(1 month ago)