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© All Rights Reserved. ApplyBlast.com
Alight Solutions
A Senior Service Manager at Alight leads and develops teams to deliver agreed client outcomes in the US Benefits domain, ensuring strict adherence to Operations SLAs while managing delivery risks and escalations. The role involves proactive planning, auditing processes, conducting quality reviews, and fostering strong stakeholder relationships to maintain high standards of service and efficiency.
Alight works with the best-known brands to create a benefits advantage -- an opportunity to optimize costs while delivering a world-class benefits experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Alight Solutions.
28% above the average for this role
Alight Announces CEO Transition
Nov 24, 2025
