Senior Site Reliability Engineer
NICE(1 month ago)
About this role
A mid-level systems/reliability engineer role at NICE responsible for operating and improving the platform that supports multiple large distributed applications. The position focuses on ensuring availability, performance, and automation of infrastructure while partnering with development teams and participating in incident response and capacity planning. The role reports to the Director, Network Operations and supports NiCE's hybrid working model.
Required Skills
- Production Monitoring
- Platform Engineering
- Reliability Engineering
- Performance Tuning
- Operational Support
- Metrics Analysis
- System Design
- Automation
- SLO Management
- Incident Management
+30 more
Qualifications
- AWS Certified DevOps Engineer
- Google Cloud Professional DevOps Engineer
- Kubernetes Certification
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.