Senior Software Engineer: AI-Native Application
Zoom(1 month ago)
About this role
Senior backend engineer focused on building AI-native contact center applications and an AI-powered analytics engine that reasons, plans, and executes complex analytical tasks. The role centers on designing reliable frameworks for AI agents and collaborating with data scientists and product managers to translate analytical requirements into production-grade engineering solutions. You will work on systems that combine traditional backend services with advanced LLM orchestration and observability to deliver actionable insights for contact center efficiency.
Required Skills
- Java
- Spring Boot
- Python
- RESTful APIs
- Microservices
- Prompt Engineering
- LLMs
- Vector Databases
- SQL
- NoSQL
+14 more
Qualifications
- BS in Computer Science, Engineering, or related field
- MS in Computer Science, Engineering, or related field
About Zoom
zoom.usModernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.
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