Senior Software Engineer, Community Support Engineering

Airbnb(28 days ago)

HybridFull TimeSenior$195,000 - $220,000Community Support Engineering

About this role

Senior Software Engineer on the Workflow Policy team within Community Support Engineering responsible for building core software that empowers Airbnb’s global support agents. The role shapes technical vision and delivers scalable, efficient solutions that improve agent experience and operational quality. The position works cross-functionally and has potential to drive significant efficiency gains and cost savings for the company.

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Required Skills

Java
Kotlin
C++
Backend Development
Machine Learning
Generative AI
Full-Stack
Frontend
Scalable Systems
Test Automation

+7 more

Qualifications

Bachelor's Degree in Computer Science
Master's Degree in Computer Science

About Airbnb

airbnb.com

Airbnb is a global travel marketplace that connects people seeking short-term lodging and local experiences with hosts who list unique homes, apartments, boutique stays, and activities. Beyond accommodations, it offers curated “Experiences” (tours, classes, guided activities) and tools for hosts such as pricing, calendar management, secure payments, and protection programs. Travelers choose Airbnb for its wide selection of distinctive listings, community reviews and trust-and-safety features, and a convenient booking platform available worldwide.