Senior Software Engineer - Python + API

Cyara(1 day ago)

Hyderabad, IndiaOnsiteFull TimeSenior$139,524 - $190,188 (estimated)Engineering

About this role

A Back-End Developer role at Cyara based in Hyderabad within the engineering team of an AI-powered customer experience assurance company. The position supports the backend platform that enables continuous testing and monitoring across voice, digital, messaging, and conversational AI channels for enterprise customers. The role sits at the intersection of backend services and AI/ML-enabled CX assurance.

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Required Skills

Python
Flask
SQLAlchemy
Alembic
MySQL
CockroachDB
Redis
Machine Learning
Model Training
NLP

+12 more

About Cyara

cyara.com

Cyara is an AI-led CX assurance platform that helps companies test, monitor, and optimize customer journeys—particularly voice and contact-center digital experiences. It automates functional, regression, and load testing for IVR, telephony, chatbots and other channels, and continuously monitors live interactions to detect regressions, routing issues, and performance problems. Cyara integrates with contact-center systems and development workflows to accelerate delivery, reduce defects, and ensure SLA/compliance. Enterprises use the platform to validate changes, improve reliability, and deliver smoother, more consistent customer experiences.