Genesys
As a Senior Software Engineer in Test, you will design and implement test strategies for new features on the Genesys Cloud Platform, leading testing efforts in a cross-functional team. This holistic quality engineering role balances manual, automated, accessibility, security, scalability, and AI-augmented testing to elevate coverage and efficiency. You will leverage GenAI-powered tools to accelerate test design, defect analysis, and exploratory validation while mentoring junior engineers. Your impact will be measured by raising the team’s productivity, decision-making, and long-term velocity through AI-driven quality practices.
Headquarters
Menlo Park, California, United States
Company Size
5001-10000 employees
Founded
1990
Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Genesys.
Genesys didn’t post a salary, so this is our estimate from similar listings.
15% above the average for this role
Organizations Continue to Choose Genesys Cloud AI to Transform Customer and Employee Experiences in the Third Quarter of Fiscal Year 2025
Dec 12, 2024