Senior Software Engineer

Regal

4 months ago

3.5 on Glassdoor

New York, NY

Hybrid

Full Time

Senior

2 applicants

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About this role

The Senior Software Engineer at Regal will build and evolve the core platform that powers AI-driven customer communications for enterprise clients across multiple industries. The role focuses on backend systems and APIs that orchestrate real-time, high-volume customer interactions across channels like voice, SMS, and email. This engineer will influence product direction and technical strategy while working closely with product and design in a high-growth startup environment. The position is based in New York City with an in-person, entrepreneurial culture.

Skills

About Regal

regal.ai

Regal is a voice-first AI agent platform that helps businesses build, improve, and manage AI agents designed to outperform human agents. The platform provides tools for designing conversational voice agents, training and testing them, and deploying and operating them at scale to automate customer interactions. Enterprises and contact centers use Regal to scale voice automation, improve agent performance, and gain operational insights for continuous improvement.