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Senior Software Engineer at Genesys - ApplyBlast

Senior Software Engineer

Genesys

4 months ago

Ireland

Hybrid

Full Time

Senior

0 applicants

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About this role

A Senior Software Engineer at Genesys builds and operates backend services for the AI-powered Genesys Cloud platform, orchestrating millions of digital messages globally. The role involves designing distributed system features, managing high-reliability queues, and collaborating with cross-functional teams to deliver scalable solutions. Responsibilities include working with Java, AWS, and various messaging protocols to ensure system performance and reliability.

Responsibilities

Design and implement features across Java-based EC2 services and AWS Lambda functions
Build and enhance campaign lifecycle management including APIs and state machines
Design event-driven workflows using DynamoDB Streams and Kafka consumers
Troubleshoot complex production issues across distributed systems and event streams
Mentor engineers through pairing, design discussions, and technical guidance

Skills

Qualifications

Bachelor's degree in Computer Science5+ years of software development experience

About Genesys

genesys.com

Headquarters

Menlo Park, California, United States

Company Size

5001-10000 employees

Founded

1990

View Profile

Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.