Genesys
This role involves building, supporting, and operating AI-powered analytics platforms at a global scale, turning massive event streams into actionable decisions for customer experience. The position requires collaborating with engineers, product managers, and data scientists to design highly available, fault-tolerant services and manage the full data lifecycle from ingestion to storage. The successful candidate will deploy and maintain large AWS deployments, troubleshoot production incidents, and mentor peers to raise engineering standards.
Headquarters
Menlo Park, California, United States
Company Size
5001-10000 employees
Founded
1990
Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Genesys.
Genesys didn’t post a salary, so this is our estimate from similar listings.
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