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EllisDon
The Senior Software Support Analyst serves as a high-touch consultant for users, investigating and diagnosing software issues while bridging the gap between customers and engineering teams. This role involves identifying recurring pain points, championing documentation, and leveraging data to proactively improve system reliability and user workflows. The position requires a professional with strong communication skills and a pragmatic approach to automation and problem-solving.
EllisDon is a global construction leader redefining the industry through innovation, sustainability, and inclusive, community-driven infrastructure.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for EllisDon.
34% below the average for this role