Senior Solution Engineer - AI Knowledge
Coveo(1 month ago)
About this role
The Senior Solution Engineer at Coveo partners with prospects to showcase AI-driven Service & Knowledge solutions and articulate their impact on customer experience. This consultative sales-facing role collaborates with cross-functional teams to shape strategic digital transformation conversations and support confident buying decisions. The position is based in Texas and requires comfort with significant travel.
Required Skills
- Presales
- Technical Discovery
- Demo Delivery
- POC
- RFPs
- Strategic Advisory
- Relationship Building
- Customer Experience
- AI
- Machine Learning
+7 more
About Coveo
coveo.comCoveo is an AI-driven relevance platform that delivers enterprise search, recommendations, and personalization to power more relevant digital experiences across websites, e‑commerce, and customer service. Its SaaS Relevance Cloud uses machine learning and analytics to optimize search results, surface personalized content and product recommendations, and extract actionable insights from customer interactions. Coveo provides APIs, connectors, and integrations with CRM, CMS, and commerce systems to embed contextual search and recommendations across channels. Organizations use Coveo to boost conversions, improve self‑service, and reduce support costs by delivering timely, personalized results.
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