Senior Specialist, Customer Service Systems
Abbott Laboratories
About this role
Abbott, a global healthcare leader, is seeking a Senior Specialist, Customer Service Systems in their Diabetes Care division located in Alameda, CA. The role involves supporting and optimizing contact center systems and processes, collaborating with cross-functional teams to enhance customer and agent experiences, and managing projects related to contact center technologies.
Skills
Qualifications
About Abbott Laboratories
abbott.comInnovative medical devices and health care solutions for cardiovascular health, diabetes management, diagnostic testing, nutrition, chronic pain and more.
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About Abbott Laboratories
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Abbott Laboratories.
Salary
$114k – $228k
per year