Customer Service Quality Specialist

LG Energy Solution Arizona(4 days ago)

Huntsville, ALOnsiteFull TimeMedior$53,000 - $60,000Customer Service

About this role

The Customer Service Quality Specialist at LG Electronics is a mid-level contact center role focused on supporting high-quality post-purchase customer service for online purchases. The position emphasizes use of data and quality insights to improve service consistency, accuracy, and compliance. It partners with cross-functional teams to support operational excellence and a positive customer experience.

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Required Skills

Quality Monitoring
Data Analysis
Process Improvement
Communication
CRM
Omnichannel
Reporting
Training Support
Compliance

About LG Energy Solution Arizona

lge-careers.com

LGE North America Careers is the recruitment portal for LG Electronics’ North American operations, listing job opportunities across engineering, product development, sales, marketing, service and corporate functions. The site reflects LG’s mission of “innovation for a better life,” and highlights roles connected to consumer electronics, appliances, HVAC and smart-home technologies. It offers job listings, information about company culture and guidance on the application and hiring process. LG positions itself as an employer focused on innovation, collaboration, professional growth and inclusive teams across the region.