Senior Specialist, Safety
Airbnb(14 days ago)
About this role
Senior Specialist, Safety at Airbnb is a frontline, customer-facing role focused on addressing community safety issues and supporting survivors. The position is full-time, Canada-based and remote-eligible, operating within Airbnb’s Community Support organization.
Required Skills
- Empathetic Communication
- Risk Assessment
- Case Management
- Conflict Resolution
- Trauma-Informed
- Stakeholder Engagement
- Multitasking
- Computer Literacy
- Decision Making
- Critical Thinking
About Airbnb
airbnb.comAirbnb is a global travel marketplace that connects people seeking short-term lodging and local experiences with hosts who list unique homes, apartments, boutique stays, and activities. Beyond accommodations, it offers curated “Experiences” (tours, classes, guided activities) and tools for hosts such as pricing, calendar management, secure payments, and protection programs. Travelers choose Airbnb for its wide selection of distinctive listings, community reviews and trust-and-safety features, and a convenient booking platform available worldwide.
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