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Senior Specialist, Workforce Planning & Optimization (Hub Operations) at Coupang - ApplyBlast

Senior Specialist, Workforce Planning & Optimization (Hub Operations)

Coupang

1 month ago

3.2 on Glassdoor

Taipei, Taiwan

Onsite

Full Time

Senior

0 applicants

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About this role

This role serves as the strategic labor and capacity planning backbone for Coupang’s HUB sortation facilities, ensuring seamless downstream last-mile operations. The position balances operational excellence with cost efficiency by modeling temp worker incentives, managing labor ratios, and optimizing Cost Per Hour through precision rostering. The specialist acts as a key liaison between HUB Operations, Fulfillment Center manpower teams, and external staffing agencies to drive quality and execution.

Responsibilities

Build and maintain comprehensive capacity plans across Taiwan HUBs
Design and implement competitive temp worker incentive structures
Build scalable dashboards and data models for labor tracking

Skills

About Coupang

coupang.jobs

Headquarters

Seattle, Washington, United States

Company Size

10001+ employees

Founded

2010

View Profile

Coupang is a South Korean e-commerce and technology company that operates an online retail marketplace and logistics network for consumer goods, grocery delivery, and related services. It also provides services such as food delivery, video streaming, and fintech offerings through its broader platform ecosystem.