Senior Staff Technical Solutions Account Manager
Findhelp, A Public Benefit Corporation(16 days ago)
About this role
Findhelp is seeking a Senior Staff Technical Solutions Engineer to support its growing customer base by providing technical solutions, support, and project management. The role involves acting as a technical expert, ensuring successful platform implementation, and contributing to the development of solutions that connect people with social care resources across the U.S.
Required Skills
- SQL
- APIs
- JavaScript
- Python
- Webhooks
- Database
- Integration
- Customer Support
- Technical Solutioning
- Project Management
About Findhelp, A Public Benefit Corporation
findhelp.comFindhelp (formerly Aunt Bertha) operates a national social care network and platform that helps people find and connect with free or reduced‑cost social services. It provides a searchable, verified directory of service providers plus tools for referral management, eligibility screening, scheduling, and outcomes tracking. Healthcare organizations, payers, government agencies, and community nonprofits use the platform and integrations to coordinate referrals and address patients’ social determinants of health. The company emphasizes provider verification, data and analytics, and workflows/APIs to streamline community resource referrals at scale.
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