Senior Strategic Support Specialist
Datacor(1 month ago)
About this role
The Strategy Support Specialist at Datacor partners with clients of its process-manufacturing software to ensure high-quality strategic support and successful project delivery. The role focuses on aligning solutions with clients' operational goals, driving customer engagement, and contributing to knowledge sharing and continuous improvement. The specialist collaborates across teams to monitor progress, manage risks, and report on service and project outcomes.
Required Skills
- Relationship Management
- Troubleshooting
- Escalation Management
- Help Desk
- Knowledge Management
- Project Delivery
- Project Monitoring
- Customer Advocacy
- Stakeholder Communication
- Reporting
+2 more
Qualifications
- Bachelor’s Degree in Related Field
- Datacor ERP Experience (2-3 years)
About Datacor
datacor.comDatacor provides integrated, configurable ERP and business-management software for process manufacturers, chemical distributors, and engineering firms. Their platform combines process-manufacturing capabilities — such as formulation/recipe management, simulation, inventory and production planning, quality control, and regulatory/compliance support — with sales, purchasing, and distribution workflows tailored to industry needs. Customers rely on Datacor for industry-specific functionality and an end-to-end, configurable solution that unifies manufacturing, logistics, and compliance.
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