Senior Team Lead-Security, Technical Services

NTT DATA,(3 months ago)

HybridFull TimeSenior$119,070 - $160,010 (estimated)Technical Services

About this role

The Senior Team Lead, Technical Services at NTT DATA is a developing management role responsible for overseeing a technical support team that ensures client IT environments remain operational and meet service expectations. The role acts as a client-facing leader and escalation point, facilitating continuity between sales and delivery and contributing to service planning and improvement. It sits within the company’s technology services organization and supports delivery of infrastructure, cloud, cybersecurity, and application services.

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Required Skills

Incident Management
Problem Solving
ITSM
Client Relations
Stakeholder Management
Team Leadership
Mentoring
Data Analysis
ITIL
Cloud Services

+4 more

Qualifications

Bachelor's Degree in Business or Information Technology
Master's Degree Preferred
ITIL Certification
Relevant Technical Certifications

About NTT DATA,

global.ntt

At NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.

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