Senior Technical Account Manager
QuickNode(26 days ago)
About this role
A Senior Technical Account Manager at QuickNode acts as a trusted advisor for enterprise customers post-sale, driving adoption, retention, and growth of QuickNode's blockchain solutions. This role involves collaborating with Customer Success Managers and Sales to identify expansion opportunities, optimizing solution architectures, conducting training sessions, and delivering technical workshops. The TAM also captures customer insights to influence product development and stays updated on blockchain trends to guide enterprises effectively.
Required Skills
- Technical Account Management
- Customer Relationship Building
- Onboarding
- Training Sessions
- Solution Optimization
- Technical Workshops
- Account Health Monitoring
- Risk Management
- Customer Insights Capture
- Blockchain Trends Awareness
+8 more
About QuickNode
www.quicknode.comQuickNode is a leading blockchain infrastructure provider that enables developers to read, write, and build on-chain applications. With a focus on unparalleled reliability and end-to-end customer support, QuickNode delivers everything needed for seamless blockchain development. The platform offers robust, scalable solutions to facilitate transactions and interactions across various decentralized networks. Businesses and developers turn to QuickNode for its comprehensive tools and infrastructure to enhance their blockchain ventures.