Senior Technical and Delivery Authority

This role serves as the recognized authority for enterprise-level technical and delivery direction across a complex portfolio of customer-facing digital capabilities, including web, mobile, and API solutions. The position involves shaping long-term roadmaps, evaluating major technical choices, and guiding architects and partners through influence rather than formal management. Key activities include translating business direction into engineering roadmaps, troubleshooting critical production issues, and advising executive stakeholders on technology investments and modernization strategies.