Arpio
The Senior Technical Customer Success Manager at Arpio serves as a trusted partner to large enterprise customers, focusing on satisfaction, retention, and successful implementation of the cloud resiliency platform. This role involves tracking customer health, leading quarterly business reviews, and collaborating with engineering teams to troubleshoot technical issues. The position requires a strong understanding of AWS or Azure services to drive adoption and ensure customers can recover their applications effectively.
Arpio is an automated disaster recovery (DR) platform purpose-built for AWS and Azure, enabling businesses to protect cloud applications through orchestrated failover, dependency mapping, and infrastructure replication. The platform supports use cases including regional outage recovery, ransomware protection, and multi-region redundancy, with features like push-button recovery, safe failover testing, and failback automation. Arpio eliminates the need for manual scripts and runbooks, simplifying DR operations for cloud-forward organizations across healthcare, financial services, and SaaS industries.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Arpio.
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