Senior Technical Support Engineer - Cybersecurity SaaS

Intuition Machines, Inc.(4 months ago)

RemoteFull TimeSenior$114,324 - $154,436 (estimated)Customer Support

About this role

Intuition Machines builds AI/ML-driven enterprise security products used by hundreds of millions of people, including the hCaptcha security suite. The Senior Technical Support Engineer will act as a technical liaison between customers and engineering to help resolve complex issues and improve product reliability. The role involves hands-on debugging, prototyping automation, and contributing to product improvements while supporting enterprise clients.

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Required Skills

Python
JavaScript
HTML
CSS
Troubleshooting
Debugging
Distributed Systems
Web Security
Bot Mitigation
Fraud Prevention

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About Intuition Machines, Inc.

intuitionmachines.com

Intuition Machines is a leading company specializing in privacy-preserving artificial intelligence and machine learning technologies. It transforms cutting-edge AI/ML research into platforms and services that prioritize user confidentiality, impacting hundreds of millions of users globally. By focusing on privacy, the company aims to innovate while upholding ethical standards in technology utilization.