Senior Technical Support Engineer

Verkada(1 month ago)

San Mateo, CA, United StatesOnsiteFull TimeSenior$102,000 - $120,000Technical Support

About this role

The Senior Technical Support Engineer at Verkada will serve enterprise customers by resolving complex technical issues across the company’s integrated physical security platform. The role partners closely with Engineering and Product teams to drive product improvements and may evolve into a people-management position over time. This position is based onsite at Verkada’s headquarters in San Mateo, CA.

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Required Skills

Troubleshooting
Networking
Hardware
Software
Electrical
Installation
Configuration
Communication
Escalation Management
Collaboration

+8 more

Qualifications

Bachelor's Degree in Related Discipline
Master's Degree in Related Discipline
CCNP
CCNA
CCENT
CCDA
CWNP
CWNA
MCSE
CEH

+3 more

About Verkada

verkada.com

Verkada is a physical security and smart-building company that provides cloud-managed security cameras, access control, alarms, environmental sensors, intercoms, and visitor management as a single, fully integrated platform for enterprises. Its AI-powered video surveillance and centralized management (Command) enable remote monitoring, analytics, and easy deployment at scale across on-premises gateways and cloud services. Verkada targets modern organizations that want simplified, scalable security and building operations with remote access, integrations, and a streamlined setup (including a free 30‑day trial).