Senior Technical Support Engineer
SentinelOne(19 days ago)
About this role
A Frontline Support Engineer at SentinelOne is a senior member of the Endpoint Security team who acts as a technical escalation resource for issues affecting SentinelOne agents. The role supports product reliability and improvement while collaborating with cross-functional teams and customers. This position is based in India and focuses on advanced endpoint security support and analysis.
Required Skills
- SentinelOne
- Windows Internals
- Log Analysis
- Crash Dumps
- OS Events
- Agent Troubleshooting
- RCA
- KB Documentation
- Incident Response
- PowerShell
+8 more
Qualifications
- CISSP
- CompTIA CySA+
- CEH
About SentinelOne
sentinelone.comNew Relic is a full‑stack observability platform that helps teams monitor, troubleshoot, and optimize software and infrastructure performance. It ingests telemetry — metrics, logs, traces, events and browser/session data — via agents and APIs to provide APM, infrastructure monitoring, distributed tracing, logs, synthetics/real‑user monitoring, and session replay. The platform exposes unified dashboards, alerting, analytics (NRQL), and many integrations to help DevOps, SRE and engineering teams detect incidents, pinpoint root causes, and improve reliability and customer experience. New Relic is cloud‑native friendly and designed for quick instrumentation across languages and environments.
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