Senior Technical Support Engineer
Motive(2 days ago)
About this role
A Technical Support Engineer at Motive manages and resolves complex technical issues for enterprise customers, collaborates with engineering teams to improve product stability, and supports customer satisfaction and retention. The role involves troubleshooting across various platforms and communicating technical information effectively.
Required Skills
- Networking
- APIs
- Linux
- Mobile Platforms
- Hardware Devices
- CRM
- Log Analysis
- Troubleshooting
- Customer Support
- SaaS
About Motive
gomotive.comThe company is a digital product and web design studio that builds branded, responsive websites and marketing experiences for startups and growing businesses. They specialize in modern WordPress-based development, UX/UI and visual design, performance optimization, and integrating media and conversion-focused components (video, calls-to-action, and polished interactive elements). Their work emphasizes clean, reusable design systems, fast load times, and mobile-first layouts to improve user engagement and conversion rates.
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