Senior Technical Support Engineer
cenosco
About this role
A highly experienced and autonomous Senior Technical Support Engineer will join our team to manage complex customer cases, work with Product and Engineering teams to analyze issues, and drive support improvements. The role involves troubleshooting, customer communication, mentoring, and contributing to support processes in a SaaS environment.
Skills
About cenosco
cenosco.comCenosco provides an Integrity Management System (IMS) — asset integrity management software for the energy and process sectors. Their platform helps oil & gas and chemical companies manage asset integrity, reliability, functional safety, and regulatory compliance. Cenosco’s solutions streamline integrity and safety workflows so operators can maintain reliable, safe assets and demonstrate compliance.
About cenosco
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$75k – $105k
per year