Technical Support Engineer

Affinity.co(1 month ago)

RemoteFull TimeSenior$75,000 - $95,000Support

About this role

Affinity is seeking an experienced Technical Support Engineer to provide expert support for their B2B SaaS CRM platform. The role involves troubleshooting technical issues, working with integrations, and collaborating with engineering teams to ensure customer satisfaction.

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Required Skills

APIs
SaaS
Troubleshooting
Customer Support
Integration

About Affinity.co

affinity.co

Affinity is a relationship-intelligence platform and CRM that helps dealmakers—VCs, private equity, investment banks, corporate development and revenue teams—find, manage, and close more deals. The platform automatically captures email and calendar activity, enriches contact and company data, and applies automation, analytics and AI to surface the strongest opportunities and streamline pipeline workflows. Affinity offers deal and pipeline management, relationship graphs, reporting, and integrations to reduce manual data entry and make teams more data-driven.

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