Senior/Principal Customer Success Manager
OneTrust
About this role
OneTrust is seeking a Senior/Principal Customer Success Manager to serve as a trusted advisor to strategic customers, focusing on customer satisfaction, retention, and growth by aligning product adoption with customer needs. The role involves cross-departmental collaboration, managing customer relationships, and advocating for clients to derive maximum value from OneTrust's platform.
Skills
About OneTrust
onetrust.comOneTrust is a platform for responsible data and AI use that helps organizations manage privacy, consent, AI governance, third‑party risk, and regulatory compliance. It connects data and risk teams with tools to automate governance, consent management, risk assessments, and compliance workflows. Companies use OneTrust to reduce legal and operational risk, build trust with customers, and accelerate innovation across global privacy and AI frameworks. Founded in 2016, OneTrust is headquartered in Atlanta.
Recent company news
IAPPOneTrust's new CEO shares vision for company amid maturing AI governance landscape
2 days ago
Corporate Compliance InsightsOneTrust Names New CEO, Founder Moves to Board Role
3 weeks ago
GlobeNewswireOneTrust Appoints John Heyman as Chief Executive Officer to Drive AI-Ready Governance Platform™ Innovation
3 weeks ago
PR NewswireOneTrust Named a Leader in 2025 Privacy Management Software Analyst Report
Dec 2, 2025
National Mortgage ProfessionalOneTrust Seeks To Add CrossCountry Mortgage And CEO To Poaching Case
Oct 16, 2025
About OneTrust
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for OneTrust.
Salary
$90k – $130k
per year