Service, Advisor I
AIA(5 months ago)
About this role
AIA is hiring a Customer Service Advisor within its operations team to support policyholders across underwriting, policy services and claims. The role focuses on delivering high service quality and coordinating with internal business partners to resolve customer issues, contributing to AIA’s broader mission of improving customers' health and financial wellbeing.
Required Skills
- Customer Service
- Complaint Handling
- Call Center
- Outbound Calls
- Documentation
- Email Communication
- Underwriting
- Claims Handling
- Policy Services
- MPF Knowledge
+2 more
Qualifications
- Secondary Education Graduate
- Insurance Authority License (Papers 1,2,3,5)
- MPFA License (Paper 4)
About AIA
aia.comAIA provides insurance solutions to both individuals and businesses. Find out more about our services and latest updates.
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