Service Agent, Patient Care Coordinator
Talkiatry
About this role
The Service Agent at Talkiatry supports a national mental health practice by handling patient and provider inquiries and coordinating key aspects of the patient journey. The role focuses on ensuring patients are appropriately matched with providers and that provider schedules are efficiently managed. It also involves managing administrative workflows to support high-quality, accessible psychiatric care in a fast-paced, remote environment.
Skills
About Talkiatry
talkiatry.comTalkiatry is an online psychiatry provider that offers virtual psychiatric care covered by insurance. Its network of 600+ licensed psychiatrists delivers telepsychiatry services and is accepting new patients. The company focuses on making mental health care more accessible by combining licensed psychiatric providers with insurance-covered virtual visits.
Recent company news
PR NewswireTalkiatry Ranked 56th Fastest-Growing Company in North America on the 2025 Deloitte Technology Fast 500™
Nov 19, 2025
STATTalkiatry raises $210 million, eyeing opportunity to use AI for engaging with patients
1 month ago
Modern HealthcareTop digital health funding: Talkiatry, SpendRule and Coral Care
2 weeks ago
The Wall Street JournalExclusive | Telepsychiatry Company Talkiatry Raises $210 Million in Tech Buildout Push
1 month ago
Fierce HealthcareTalkiatry closes $210M series D to expand telepsychiatry services
1 month ago
About Talkiatry
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Talkiatry.
Salary
$53k – $72k
per year
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