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Service Consultant at Firstup - ApplyBlast

Service Consultant

Firstup

1 month ago

2.8 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Service Consultant serves as a functional and technical subject matter expert on the Firstup platform, supporting customer implementations, technical configuration, and customization. This role involves leading end-to-end onboarding processes, managing project timelines, and ensuring successful product launches while providing ongoing technical support and troubleshooting. The position requires strong project management skills and the ability to translate customer requirements into effective implementation plans.

Responsibilities

Lead end-to-end customer onboarding and implementation processes
Configure Firstup platform and integrate with HRIS systems
Manage implementation timelines, risks, and customer dependencies

Skills

About Firstup

firstup.io

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

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Firstup is an intelligent employee communication platform that helps organizations engage people across the employee lifecycle with targeted, personalized messaging and multi-channel delivery. It combines content distribution and orchestration with behavioral and engagement analytics so internal communications, HR and frontline leaders can measure outcomes, drive adoption, and improve retention. Branded around the idea "Don't just communicate. Get outcomes.", Firstup focuses on turning internal communications into measurable business impact.