Service Coordinator (Remote)

Intelligent Technical Solutions(11 days ago)

RemoteFull TimeJunior$4,800 - $4,800Customer Support

About this role

The Service Coordinator role involves managing communications, organizing workflow within the Service Department, and ensuring timely processing of support tickets. The position focuses on facilitating service operations, coordinating resources, and maintaining client satisfaction through effective ticket management and follow-up.

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Required Skills

Customer Service
Ticketing
ConnectWise
Communication
Support Coordination
Problem Solving
Time Management
Multitasking
Knowledge Bases
Procurement

About Intelligent Technical Solutions

itsasap.com

Intelligent Technical Solutions (ITS) is a managed IT services provider offering IT support, cybersecurity, and compliance services in San Francisco, Las Vegas, Detroit and beyond. They deliver proactive managed IT, help desk, cloud and network management, and security solutions to reduce downtime and help organizations meet regulatory requirements. ITS emphasizes rapid response, continuous monitoring, and expert guidance to simplify IT management for businesses. Their services target organizations seeking outsourced IT operations, stronger security posture, and compliance support.

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