Service Coordinator (Contract)

FirstKey Homes(25 days ago)

Atlanta, GA, Georgia, United StatesOnsiteFull TimeMedior$64,181 - $86,966 (estimated)Service Operations

About this role

The Service Coordinator supports service operations by facilitating communication between residents, service teams, and vendors and helping ensure efficient resolution of service needs. Reporting to the Service Manager and working closely with Lead Technicians, the role supports operational continuity and resident satisfaction. Ideal candidates are organized, energetic, and able to perform effectively in a fast-paced, office-based environment.

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Required Skills

Scheduling
Work Orders
Vendor Coordination
Resident Communication
Ticketing
Issue Triage
Escalation
Reporting
Power BI
Data Entry

+5 more

About FirstKey Homes

firstkeyhomes.com

FirstKey Homes is a U.S.-based property management and single-family rental (SFR) operator that acquires, renovates, leases, and manages detached homes across multiple markets. The company provides end-to-end services including marketing and leasing, resident services and online portals, routine and emergency maintenance, and asset management for institutional and individual investors. Using local operations teams supported by technology, FirstKey Homes focuses on delivering consistent renter experiences and scalable portfolio performance for owners.