Service Delivery Manager (Remote)
Trace3
About this role
The Service Delivery Manager (SDM) at Trace3 is responsible for ensuring the successful delivery and management of Managed Service solutions for both new and existing clients. The role involves coordinating service delivery, managing client relationships, and supporting business development efforts.
Skills
Qualifications
About Trace3
trace3.comTrace3 is a technology consulting and solutions firm that delivers business transformation by consulting on, integrating, and operating convergent solutions across data, security, and cloud. They design and implement architectures that leverage emerging technologies—including data analytics, cloud modernization, and cybersecurity—to drive measurable business value. Combining strategic advisory, hands‑on engineering, and managed services, Trace3 helps enterprises accelerate digital initiatives and improve operational outcomes. Their approach emphasizes outcome-driven metrics and tailored solutions for hybrid and multi‑cloud environments.
Recent company news
Orange County Business JournalNew Trace3 CEO After PE Aquisition
Nov 10, 2025
Business WireTrace3 Accelerates Coast-to-Coast Growth With Acquisition of IVOXY
Jun 3, 2025
citybizApollo Funds to Acquire Trace3 from American Securities
Aug 11, 2025
CRNTrace3 Acquires Fellow MSP Ivoxy Consulting To Expand Its Seattle, Portland Presence
Jun 9, 2025
ChannelE2ETrace3 Acquires IVOXY to Expand Data Center Expertise and Pacific Northwest Presence
Jun 4, 2025
About Trace3
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Trace3.
Salary
$130k – $140k
per year