Service Delivery Manager
Acubed(3 months ago)
About this role
The role involves structuring IT services and products as a Service Catalog, validating SLAs and SLOs, and designing KPIs to enhance service delivery within Airbus Aerostructures. The position also focuses on driving transformation initiatives such as automation and maintaining comprehensive documentation related to service delivery management.
Required Skills
- Service Delivery Management
- ITIL
- SLA Management
- Process Governance
- Crisis Management
About Acubed
airbus.comAirbus is a global aerospace and defence company that designs, manufactures and delivers commercial aircraft, helicopters, military transports, satellites, launchers and related systems. It also provides avionics, services and digital solutions across the aviation and space lifecycle, including aftermarket support and mission systems. The company prioritizes sustainable aerospace and safety, investing in low‑emission technologies, zero‑emission flight concepts and advanced manufacturing. Airbus serves airlines, governments and space agencies worldwide through a broad industrial and customer‑support network.
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