Service Delivery Manager
Apex Group Ltd(11 months ago)
About this role
The Service Delivery Manager is responsible for overseeing service delivery and client support within Apex's Fund Services business unit. The role acts as the operational liaison between clients and Apex, ensuring high-quality client interactions and reliable system user support. It also supports provision of overnight and month-end reporting and contributes to process improvement and client onboarding.
Required Skills
- Client Support
- Reporting
- System Support
- Incident Management
- Process Analysis
- Automation
- Tax Services
- Onboarding
- Troubleshooting
- Stakeholder Management
+2 more
Qualifications
- Tertiary Qualification
- Business/Systems Analyst Qualification
About Apex Group Ltd
apexgroup.comWe are your single source financial solution provider. Our services include - corporate services, fund services, ESG, digital corporate banking & Man-co service
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